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Customer Service

Could the OU use Ideascale internally as a 'staff suggestion scheme'?

Could this be used as an internal mechanism to gather ideas from staff on how we respond to the ELQ situation - suggestions on how we 'tighten our belts' and 'sweat our assets'? For example, unnecessary bureacracy could be questioned (and responded to) and suggestions could be built on and refined. My first suggestion would be to get rid of the water coolers!

Voting

16 votes
Active

Products

OU leading the way in green tech

what with all the hoo ha about green projects at the moment I thought it may be a good idea to change the bus-shuttle to an electric one - this would reduce overall cost for the OU and give possible much needed good publicity for the ou - as the forward thinking market leaders we are.

 

I appreciate this would be an expensive venture - but we can all agree on the benefits

Voting

15 votes
Active

Products

Should the OU use Ideascale to get ffedback on new courses?

so we all accept that the ou is moving to be more responsive to what the market wants in terms of course products.

how about we get tutors to `pitch' their course ideas to students on the new sesame site? the most popular potential courses will float to the top (digg-style) and provide some decent evidence for potential market.

Ideascale would also enable students to give us their own thoughts on what courses they... more »

Voting

14 votes
Active

Website

OU 40th Anniversary

Three things:
1) The OU is building an online version of Sesame magazine. This will be an online community space for current students and alumni.

2) I always hear the stat that the OU has over 2 million alumni

3) The OU is 40 years old this year.

Should we try and tie these three things together? Should we make a push to reach as many of the people who have studied with the OU to reconnect with us? We could connect... more »

Voting

3 votes
Active

Products

Could Powerleague be useful as a starting point for course team discussions about new courses/remakes?

Powerleague "allows people to cast votes, individually, in which they choose between two competing people, ideas or things. In a discussion on climate change, for example, they could vote for which they thought was the bigger cause of global warming: aeroplane emissions or volcanic activity — discuss!
Each person chooses repeatedly from random pairs. By repeatedly casting votes, participants create a league, ranked in... more »

Voting

1 vote
Active